Needs that TALKWORKS can and can't meet

Find out more about our service

TALKWORKS is Devon’s NHS Talking Therapies Service. We are a free service for people over the age of 18, who are registered with a GP in Devon (excluding Plymouth as this is covered by Plymouth Talking Therapies).

TALKWORKS is not able to offer treatment for all mental health problems and is not a crisis response service. Before making an online self-referral, please read the information below to check that TALKWORKS can best meet your needs.

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WHAT TALKWORKS CAN HELP WITH

We are able to help with:

  • Low mood and depression
  • Sleep difficulties
  • Stress (including work-related stress)
  • Low self-esteem
  • Panic attacks
  • Excessive worry
  • Phobias
  • Anxiety in social situations
  • Health anxiety
  • Obsessive Compulsive Disorder (OCD)
  • Post-Traumatic Stress Disorder (PTSD)
  • Mild to moderate binge eating disorder or bulimia
  • Prolonged and unresolved grief
  • Difficulties coping with a long term physical health condition
  • Stress, anxiety or low mood related to pregnancy or after having a baby
  • Stress related to menopause
  • People who are neurodiverse and have a diagnosis of autism or Attention-deficit/hyperactivity disorder (ADHD)
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WHAT TALKWORKS CANNOT HELP WITH

We are not trained to help with:

  • People experiencing a mental health crisis (if you need emergency mental health support, please visit the Devon Partnership NHS Trust website)
  • People who have plans or intent to significantly harm themselves, or other people, or who have recently harmed themselves or others
  • People whose primary problem relates to an ongoing abusive relationship or a very unstable home environment
  • People who are rough sleeping
  • People who are waiting for, or are already receiving, help from a specialist mental health service such as a Community Mental Health Team

People whose primary problem is:

  • Bipolar disorder or cyclothymia
  • Psychosis or schizophrenia
  • Related to the symptoms of a personality disorder
  • Anorexia and other restrictive eating disorders
  • Dementia
  • A severe learning disability
  • Dependence on drugs and/or alcohol
  • Problem gambling or other addictions
  • Very complex post-traumatic stress disorder
  • A need for marriage guidance or relationship counselling

  • Difficulties with emotional regulation, anger and/or impulsive behaviour
  • Sexual dysfunction
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SELF-REFER

If you think TALKWORKS is the right service to meet your needs you can self-refer online or call us on 0300 555 33 44 (our phone lines are open Monday to Friday, 9am - 4:45pm).

If you are unsure about whether TALKWORKS is the right service for you and would like to speak with a clinician, please call us on 0300 5553344 or email dpt.TALKWORKS@nhs.net.

If you use British Sign Language (BSL) you can contact us via Interpreters Live, Monday to Friday 9am to 4.45pm.

SELF-REFER ONLINE

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